Increasingly, insurers’ profits derive from an analytical understanding of consumer behavior, which then drives the cross-platform delivery of an engaging policyholder experience—as well as more profitably marketed policies. Pyramid can help implement a data architecture that makes information more accessible to customers and more available to decision-makers. In a consulting role, Pyramid’s expertise in operational streamlining and workflow simplification helps clients scale new products and services without increasing headcount.
Customer-centricity means that successful portals must be accurate, responsive, and transactional, which demand efficiently linked back-end processes and data repositories. At financial services firms, Pyramid has particular experience in connecting legacy systems to modern front ends, including mobile, tablet, and kiosk deployments. Pyramid can also assist with strategic assessments, UI/UX design, application development, and compliance-reporting issues. In its talent bullpen, Pyramid counts on quantitative developers, QA engineers, Big Data specialists, modeling/simulation experts, technical writers, and other professionals with BFSI expertise.
As technology transforms the consumer marketplace and boosts competition, retailers are in the front lines of digital transformation. They must align their traditional bricks-and-mortar operations with online ordering and cross-channel fulfillment, integrate in-store IoT sensors, and serve mobile-equipped shoppers. Pyramid draws on experienced IT resources with retail-industry experience.
Hospitals and other healthcare organizations grapple with an array of related technology issues: Electronic medical records, patient confidentiality compliance, data from bio-medical wearables, complex payment processing, and outcome analysis to improve services. Pyramid’s expertise in back-office systems integration, customer portals, and BI analytics can help architect a healthy technical environment.
School districts and universities are complex business entities that deal with multiple income streams, stakeholder responsibilities, collections of data, and federal regulations. Pyramid can help streamline information-handling processes, and supplement your IT capabilities during times of upgrades and expansion.
Evolution is incremental. Pyramid knows practical, low-risk ways to get from here to there.
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