The 3 Customer Experience Stats You Need to Know
The ‘age of the customer’ is upon us. Not since the consumer bill of rights have businesses faced the current level of pressure to adapt and reorient their strategy with customers in mind. This time, the impetus isn’t government regulation—it’s the unprecedented access to information granted by new technologies.
Proactive Profiling: Beyond the Password
Regardless of whether you’re a tech entrepreneur, the average Joe or somebody between these extremes, you suffer from password frustration. We all do. It seems like every website we visit, every item we buy, every business we study wants us to set up an account with a password.
How To Measure Real Success in a Project
For any project-based business, measuring the success of a project is essential as it gives an opportunity to assess the strengths, flaws, and potential areas of improvement. Accurately measuring success helps in an effective execution of current and future projects - a factor that is especially important to small and medium firms where each project can make-or-break the company.
5 Enterprise Trends to Watch for in 2017
Pick an industry, and technology certainly is shaking it to its foundations. Regardless of whether you make widgets, import them, sell them, track them, analyze the industry or provide support in any way, the march of technology is threatening to overtake you, too. In short, if you are in business, you need to pay close attention to recently technology advances.
On the Road to Digital Transformation
There are many forms of digital transformation. Some businesses are being altered by the ability of machines to analyze and think, in addition to communicate with each other. Others are dealing with an influx of data that—done right—will lead to a revamp of processes centered around customers. Still others are completely recreating their customer experience based on what’s possible in the digital era.