The Future of Insurance
Are your insurance customers changing? It’s not just because nearly all of America’s 83.1 million millennials are out of college and into the workforce. Even baby boomers are beginning to reflect the same shift in customer expectations and preferences that their children have defined. (And what will generation Z expect as they move into the workforce?)
Combat Cybercrime with a Comprehensive Defense
This isn’t the first blog you’ve read about cybersecurity, and it won’t be the last. With security breaches increasing 67 percent over the past five years and the average organization’s cost increasing from $1.4 million to $13 million for every breach, cyber defense is top of mind for businesses of every size and industry (Accenture).
Improving Insurance Portals with Scalable and Secure Frameworks
The new frontier for insurance is the customer experience (CX), and building multi-functional agent and customer portals will be key to creating a competitive advantage. These platforms empower choices, offer more transparency, and streamline operations. Insurance customers receive 24x7 access to their policy information, while agents can easily initiate new and access existing policies, communicate information to their clients, and track the claims process. That’s just the start of what’s possible.
The New Frontier for Insurance in 2019
Drones and cloud apps and cybercrime, oh my! It’s safe to say that the U.S. insurance industry is at the cusp of significant evolution in the coming year. With new technologies, nimble competitors, and changing customer expectations, insurers are facing mounting pressure to adapt to the digital status quo—or risk falling behind.
The 3 Customer Experience Stats You Need to Know
The ‘age of the customer’ is upon us. Not since the consumer bill of rights have businesses faced the current level of pressure to adapt and reorient their strategy with customers in mind. This time, the impetus isn’t government regulation—it’s the unprecedented access to information granted by new technologies.
Significance of Quality Engineering (QE)
With the growing emphasis to minimize IT failures, offer error-free solutions and cut down the development and maintenance costs, there is a need of the hour is to rise above traditional testing practices and solutions to deliver innovative solutions. Moving beyond Quality Assurance, ‘Quality Engineering’ is the process by which software is tested, analyzed and improved throughout the application development life cycle.
Key Considerations While Estimating Manual and Automated Testing Efforts
To achieve a goal, it is important to estimate the effort and resources required to accomplish the different tasks involved in reaching that goal. Having estimated figures wind up close to the actual ones helps deliver the intended results per the defined schedules.